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Communication Manager - integrates telephony call processing, call control, messaging, contact center, and a widely accepted application programming interface into a highly scalable architecture designed to support both circuit-based and IP-based telephony within a distributed enterprise communications network. learn more

Business Benefits

• Speech Access enhancements enable voice command controls for many standard telephony capabilities, such as drop, transfer, conference and hold.

• Accessibility enhancements deliver on Avaya's commitment to enable all employees with the tools needed to communicate effectively.

• Media Encryption delivers the highest levels of encryption for secure voice calls.

• Call Admission Control and Bandwidth Management helps ensure high quality voice traffic on converged networks.

• Extension to Cellular provides one-number accessibility by bridging calls that come to an office extension to any digital cellular telephone.

Media Servers and Media Gateways - As integral components of the Avaya Converged Infrastructure, Avaya Media Servers and Media Gateways provide highly flexible, scalable, and standards-based building blocks that can be mixed and matched to create customized solutions. They enable the centralized management efficiency of a single, streamlined network—while delivering best-in-class call-processing quality and availability that have made Avaya the communication solution provider more than 90% of FORTUNE 500 ® companies rely on every day.

Avaya Media Servers

The Avaya family of media servers provides a robust application platform based on industry-standard operating systems to support distributed IP networking and centralized call processing across multi-protocol networks. These servers are available as an integrated solution or can operate independently, with ability to handle up to 300,000 busy-hour call completions.

Key features:

• Redundant, survivable call and media processing supports crucial business continuity

• Distributed, survivable IP networking supports campus, global multi-site, and branch environments

• Centralized call processing distributed across multi-protocol networks support a highly diversified network architecture

• Multiple media server options, including integrated or stand-alone configurations, based on Pentium class processing capabilities

• Messaging integration with the Avaya IA770 INTUITY™ AUDIX ® application in the Avaya S8300 Media Server

Avaya Media Gateways

Designed to extend the power of Avaya Communication Manager software to all users in the enterprise, Avaya Media Gateways address your need for converged solutions that support both TDM and IP telephony environments by seamlessly integrating traditional circuit-switched and IP-switched interfaces.

This gives your enterprise great flexibility to adapt to changing business needs. Avaya Gateways allow your organization to evolve easily from TDM-based telephony to the next generation of IP infrastructures, including those based on the open SIP (Session Initiation Protocol) standard.

Avaya Media Gateways are available in compact standalone, stackable, and chassis-based configurations that support Analog, Digital, IP PoE, LAN, and WAN interfaces. They are optimized for blended TDM/IP and all IP environments in distributed enterprises, small remote offices and large campus environments with thousands of users.

Key Features

• Interoperable with standards-based data networks to provide maximum flexibility and reduce total cost of ownership.

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