Avaya Products

Converged Systems integrates all multimedia applications into one IP based network infrastructure, utilising only a single set of management and administrative tools. Converging communications enable businesses to deliver a range of value added services to its employees and customers. WESA as a business partner of Avaya helps enterprises take advantage of the convergence solution to personalise their customer relationships, to lower total cost of ownership and to achieve guaranteed service level.

Functionality - Enables new application, which can drive not only cost reductions, but also generates new revenues.
Reliability - as reliable as any circuit switched telephony.
Cost Savings - the day to day operational savings from using one, highly reliable IP network infrastucture versus two smaller voice and data nerworks, and secondly, IP is an extremely cost effective way of transferring information.
Flexibility - additional sites can be added to the network, businesses can continue to run existing solutions and simply add new hardware to provide more capabilities.
Service - personalises customer relationships resulting in increased customer loyalty.